The Centre for Development of Advanced Computing (CDAC) respects your privacy and is committed to protecting the personal and health information of users of the e-Sushrut UP HMIS (DGME) Mobile Application. This Privacy Policy explains how information is collected, used, stored, and protected when you use this application.

1. Information We Access or Collect

The application may access or process the following types of information:

• Basic user identification information required for hospital services.
• Patient health information such as appointment details, medical records, prescriptions, and consultation history.
• Teleconsultation related information such as video consultation data between patients and doctors.
• Device permissions such as camera and microphone used only for video consultation.

2. How We Use Your Information

The collected or processed information is used only for the following purposes:

• Providing healthcare services through the HMIS platform.
• Scheduling appointments and managing hospital records.
• Enabling teleconsultation between patients and healthcare professionals.
• Improving healthcare service delivery and system functionality.

The application does not sell, rent, or share personal or health data for advertising or marketing purposes.

3. Permissions Used by the Application

• Camera Permission – Used for video consultation between doctors and patients.
• Microphone Permission – Used for audio communication during teleconsultation.
• Internet Access – Required to securely connect to hospital HMIS servers.

Users can disable these permissions at any time through the device settings.

4. Data Sharing

User information is shared only with authorized hospital systems and healthcare providers through the HMIS platform for medical services. The information is not shared with third parties for marketing or commercial purposes.

5. Data Security

CDAC implements appropriate technical and organizational measures to safeguard user data against unauthorized access, alteration, disclosure, or destruction. Secure communication protocols and access controls are used to protect patient information.

6. Data Retention

User and health information may be retained as part of official hospital medical records within the HMIS system. Data is stored only for the duration required to provide healthcare services and to comply with applicable healthcare regulations and government policies.

7. Data Deletion

Users may request deletion of their personal data by contacting the hospital administration or by sending a request to the contact email provided below. Upon verification, the request will be processed according to applicable regulations and hospital data policies.

8. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in services, legal requirements, or improvements to the application. Updated versions will be published on this page.

9. Contact Information

If you have questions regarding this Privacy Policy or wish to request data deletion, please contact:

Center for Development of Advanced Computing (CDAC)
C-56/1, Anusandhan Bhawan,
Sector 62, Noida,
Uttar Pradesh – 201309, India

Email: mappsdev-noida@cdac.in

The Centre for Development of Advanced Computing (CDAC) respects your privacy and is committed to protecting the personal and health information of users of the e-Sushrut UP HMIS (DGME) Mobile Application. This Privacy Policy explains how information is collected, used, stored, and protected when you use this application.

1. Information We Access or Collect

The application may access or process the following types of information:

• Basic user identification information required for hospital services.
• Patient health information such as appointment details, medical records, prescriptions, and consultation history.
• Teleconsultation related information such as video consultation data between patients and doctors.
• Device permissions such as camera and microphone used only for video consultation.

2. How We Use Your Information

The collected or processed information is used only for the following purposes:

• Providing healthcare services through the HMIS platform.
• Scheduling appointments and managing hospital records.
• Enabling teleconsultation between patients and healthcare professionals.
• Improving healthcare service delivery and system functionality.

The application does not sell, rent, or share personal or health data for advertising or marketing purposes.

3. Permissions Used by the Application

• Camera Permission – Used for video consultation between doctors and patients.
• Microphone Permission – Used for audio communication during teleconsultation.
• Internet Access – Required to securely connect to hospital HMIS servers.

Users can disable these permissions at any time through the device settings.

4. Data Sharing

User information is shared only with authorized hospital systems and healthcare providers through the HMIS platform for medical services. The information is not shared with third parties for marketing or commercial purposes.

5. Data Security

CDAC implements appropriate technical and organizational measures to safeguard user data against unauthorized access, alteration, disclosure, or destruction. Secure communication protocols and access controls are used to protect patient information.

6. Data Retention

User and health information may be retained as part of official hospital medical records within the HMIS system. Data is stored only for the duration required to provide healthcare services and to comply with applicable healthcare regulations and government policies.

7. Data Deletion

Users may request deletion of their personal data by contacting the hospital administration or by sending a request to the contact email provided below. Upon verification, the request will be processed according to applicable regulations and hospital data policies.

8. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in services, legal requirements, or improvements to the application. Updated versions will be published on this page.

9. Contact Information

If you have questions regarding this Privacy Policy or wish to request data deletion, please contact:

Center for Development of Advanced Computing (CDAC)
C-56/1, Anusandhan Bhawan,
Sector 62, Noida,
Uttar Pradesh – 201309, India

Email: mappsdev-noida@cdac.in