Privacy Policy – HMIS Mobile App (BGH Bokaro)

Last Updated: March 2026

The Centre for Development of Advanced Computing (C-DAC), Noida, is committed to protecting the privacy and security of users of the HMIS Mobile App implemented for Bokaro General Hospital (BGH) and associated health facilities under SAIL-Bokaro.

This Privacy Policy explains how user information is accessed, used, stored, and protected when using the HMIS Mobile App. This policy applies only to the HMIS Mobile App developed by C-DAC for Bokaro General Hospital and does not apply to other websites, services, or applications operated by SAIL or other organizations.

1. Information We Access or Collect

The HMIS Mobile App may access or process the following types of information to provide hospital services:

Personal Information

Patient CR Number or Hospital Identification Number
Appointment and visit details
Prescription information
Hospital service records related to the patient

Health Data

The application processes health-related information including:

Medical prescriptions
Investigation or treatment details
Hospital visit records

This information is used strictly for providing hospital services through the HMIS system.

Device Permissions

The application may request the following permissions:

Camera: Used for application features that require capturing images for hospital service workflows.
Microphone: May be used for features that require audio input within the application.
Storage/File Access: Used to download, store, and view prescriptions or other medical documents.

These permissions can be revoked at any time from the mobile device settings.

2. How We Use Your Information

The information accessed by the application is used solely for the following purposes:

Managing hospital appointments
Accessing and viewing prescriptions and medical documents
Providing digital hospital services through the HMIS platform

The HMIS Mobile App does not sell, rent, or share user data with third parties for advertising or marketing purposes.

3. Data Storage and Retention

User data processed through the HMIS Mobile App is stored securely within the Hospital Management Information System (HMIS) servers managed by authorized hospital infrastructure.

Health and medical records may be retained according to hospital record retention policies and applicable healthcare regulations.

The mobile application itself does not permanently store sensitive personal or health information except temporary files such as downloaded prescriptions required for viewing.

4. Data Security

C-DAC implements appropriate technical and organizational security measures to protect user information from unauthorized access, disclosure, alteration, or destruction.

Communication between the mobile application and HMIS servers is secured using encrypted communication protocols.

5. Data Deletion

The HMIS Mobile App does not store permanent user data on the mobile device. Any locally downloaded documents such as prescriptions may be deleted by the user directly from their mobile device at any time.

6. Changes to This Privacy Policy

C-DAC may update this privacy policy from time to time to reflect changes in services, policies, or legal requirements.

When updates are made, the “Last Updated” date at the top of this page will be revised.

7. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Mobile App Development Team
Centre for Development of Advanced Computing (C-DAC)
C-56/1, Anusandhan Bhawan
Sector 62, Noida – 201309
Uttar Pradesh, India
Email: mappsdev-noida@cdac.in